uranus Privacy Policy

This page describes what we collect when you use uranus and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, settle your bets, and provide customer support. We store this data securely and share it only with trusted processors who help us operate uranus.

Our privacy practices reflect our commitment to transparency. We do not sell your data to third parties for marketing. We do not track your activity outside uranus. We comply with data protection laws in the jurisdictions where we operate. If you have questions about how we handle your information, contact our support team.

This policy applies to all users of uranus, whether you access our platform via web or mobile app. By using uranus, you consent to the data practices described here.

What data we collect on uranus

When you register on uranus, we collect your email address, chosen password, and basic profile information. During account verification, we collect your full name, date of birth, government-issued ID number, and proof of address (utility bill or bank statement). We use this information to comply with Know Your Customer (KYC) regulations and to prevent fraud and money laundering.

When you deposit or withdraw on uranus, we record the payment method, amount, timestamp, and transaction reference number. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we store details necessary to process the transaction and reconcile your account. We do not store your full bank account number or card details; payment processors handle that data separately.

When you place bets on uranus, we record your bet ticket, the market (e.g., Liga 1 fixture, live blackjack, Aviator slot), the amount wagered, and the outcome. We use this data to settle bets, calculate your balance, and detect suspicious patterns (e.g., rapid account creation followed by large bets).

We collect technical data: your IP address, device type, browser, and pages visited on uranus. We use this to diagnose technical issues, prevent fraud, and understand how users interact with our platform. We do not use this data to build a profile of your behavior outside uranus.

Your data is encrypted in transit and at rest

We use industry-standard encryption (TLS/SSL) to protect data sent between your device and our servers. Data stored on our servers is encrypted and access-controlled.

How we use your data on uranus

We use your personal information to operate uranus: to verify your identity, process your payments, settle your bets, and respond to your support requests. We also use it to comply with legal obligations (anti-money-laundering checks, tax reporting) and to detect and prevent fraud.

We do not use your data for marketing purposes without your consent. We do not sell your data to advertisers or data brokers. We do not share your betting history or account balance with third parties, except as required by law or to comply with regulatory requests.

We may use aggregated, anonymized data (e.g., "many active users placed bets on Liga 1 matches in January") for analytics and product improvement. This data cannot identify you.

Third-party processors and data sharing

We work with third-party service providers to operate uranus. These include payment processors (who handle mobile banking, local payment, online payment, and bank transfers), hosting providers (who store our servers), and customer support platforms. We share only the data necessary for each processor to perform their function.

Our servers may sit outside your jurisdiction (e.g., in Singapore or other regions). By using uranus, you consent to your data being transferred and stored outside your home country. We ensure all processors comply with data protection standards equivalent to those in your jurisdiction.

We may disclose your data if required by law, court order, or regulatory authority. We will notify you of such requests unless legally prohibited from doing so.

We at uranus treat your data as a trust. We protect it, we do not sell it, and we use it only to serve you.

uranus data commitment

Your rights and our obligations on uranus

You have the right to access your data on uranus. Log into your account to view your personal information, transaction history, and bet records. You can download your data in a portable format by contacting our support team.

You have the right to correct inaccurate data. If your name, address, or other details are wrong, contact us and we will update them. You have the right to request deletion of your data, subject to legal retention requirements. We may retain your data for a period after account closure to comply with anti-money-laundering regulations.

You have the right to object to certain uses of your data. If you do not want us to use your data for fraud detection or analytics, contact us. Note that opting out of fraud detection may result in account suspension.

Cookies and tracking on uranus

We use cookies to keep you logged into uranus and to remember your preferences. These are essential for the platform to function. We also use analytics cookies to understand how users interact with uranus (e.g., which pages are visited most, where users encounter errors). We do not use cookies to track you across other websites.

You can disable cookies in your browser settings, but this may prevent uranus from functioning properly. We do not respond to "Do Not Track" signals because we do not track users across the web.

Contact us about your data

If you have questions about our privacy practices, want to exercise your rights, or believe we have mishandled your data, contact our support team. We operate in English and Indonesian during business hours across the Jakarta region. We will respond to data requests within 30 days.

We update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on uranus. Your continued use of uranus after an update means you accept the new policy.